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‎01-06-2021 01:25 AM

HP Recommended
Product: OMEN 15-en0013ax
Operating System: Microsoft Windows 10 (64-bit)

Hi, my laptop is OMEN 15 2020, it's an AMD one, with RTX 2060. I have some hefty CFD simulation projects and I don't feel that my 16 gigs RAM is plenty enough. I've searched a bit and found that I can upgrade it to 32 gigs. I already saving up and planning to buy RAM Upgrade and turned out I saved enough that I can buy 64 gigs RAMs (dual channel) now (which is recommended by my mentor). I've read many articles and QnA's about this and found it contradicts with each other (or maybe I don't quite understand about it). So I decided to ask directly, Is it really doable for my laptop?  Oh, and my mentor asked me to look for memory QVL for this laptop but I can't found it anywhere. Perhaps someone from the tech support can help me with this, or someone who knows about this? Any reply would be greatly appreciated!

3 REPLIES 3

‎01-09-2021 06:34 PM - edited ‎01-13-2021 12:04 PM

HP Recommended

@Andreas_Sitorus
Welcome to the HP Support Community!

After reading your post, I did go through the Product specifications of your product and found that you have 16 GB DDR4-3200 SDRAM (2 x 8 GB) drive installed on the PC. And your computer Support for 32Gb ram. Refer to 2 Chapter 1 Product description.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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‎01-09-2021 07:17 PM

HP Recommended

Thank you for your reply! But it seems that you got my laptop version wrong. Mine has 16 gigs of ram preinstalled, and the specification you send didn't quite match to mine. Perhaps you can look for my laptop specification module? Mine is HP OMEN 15 en0013ax, thank you. 

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‎01-13-2021 12:06 PM

HP Recommended

@Andreas_Sitorus

Thank you for posting back.

 

Refer to Maintenance and Service Guide: http://h10032.www1.hp.com/ctg/Manual/c06638088 Table 1-1 Product components and their descriptions

This should help you.

 

 

ECHO_LAKE
I am an HP Employee

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