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‎08-29-2020 05:39 PM

HP Recommended
Product: OMEN by HP Laptop 17-cb0xxx
Operating System: Microsoft Windows 10 (64-bit)

I just purchased the Omen 17.3 with the i7-9750h, 16GB RAM, and RTX 2070. The only upgrade I tried to perform was a RAM upgrade from the stock 2666Mhz 2x8GB CL18 to VIPER 2400Mhz 2x16GB CL15.  Lower clock put faster Latency over all generates less heat and is significantly faster.  The Omen will only run with 1 stick installed.   When I install the second the system will not post just ramps up the fans.  I have tested the Ram in my wife's Predator Helios 300 and my brothers MSI and they work in both gaming laptops.  All three laptops are running the same i7-9750h and stock memory.  The only real difference is the GPUs.  I am running the RTX 2070 and the other 2 are running RTX 2060 and GTX 1660ti.

 

Not being able to upgrade the RAM is a deal breaker for me.  Any advice to get this RAM to work or another option would be greatly appreciated.

1 person had the same question
1 REPLY 1

‎08-29-2020 06:06 PM

HP Recommended

@Woody213 

 

There are thousands of models/products called OMEN by HP Laptop 17-cb0xxx (xxx = 000aa to 999zz) what is yours ? For example:

 

            OMEN by HP 17-cb0062tx

          

Your machine probably is very close. You can use

 

             https://www.crucial.com/memory/ddr4/bl2k16g26c16s4b/ct16739906

 

Or use SAME existing RAM on slot 1 for slot 2.

 

Regards.

 

BH
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