• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎11-22-2016 03:41 AM

HP Recommended
Product: HP Omen 17"
Operating System: Microsoft Windows 10 (64-bit)

Hi, I have an HP Omen 17" notebook. Whenever I run a virtual machine on it, the CPU load goes to ca 50-90% and remains there. This not only makes the fan noisy (understood), but the right side of the keyboard becomes real hot. Shall I worry about this high temperature, or is this notebook designed to resist heat without any thermal damage to the components?

 

I'd expect it to be designed to resist the heat, once it's advertised as a gaming laptop, though I'd like to get confirmed the notebook will notify me before going overheaten.

 

Is it a good idea to use a cooling pad for this notebook? My cooling pad is a little bit slanted, meaning the notebook will rest on a non-horizontal plane. I don't know if it has any benefits, or the slanted position will lower the cooling efficiency even with HP CoolSense turned on.

 

Thanks for your time

Gusztav

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-22-2016 03:57 AM

HP Recommended

The notebook will automatically shutdown if the APU temperature gets into the overheat temperature. So you don't have to worry.

 

Using a cooling pad is a good idea.  

 

The notebook is indeed designed to be resistant to the heat that originates from its components.

 

 


I am a volunteer forum member. If my suggestion solved your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



View solution in original post

Was this reply helpful? Yes No
8 REPLIES 8

‎11-22-2016 03:57 AM

HP Recommended

The notebook will automatically shutdown if the APU temperature gets into the overheat temperature. So you don't have to worry.

 

Using a cooling pad is a good idea.  

 

The notebook is indeed designed to be resistant to the heat that originates from its components.

 

 


I am a volunteer forum member. If my suggestion solved your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎11-22-2016 04:00 AM

HP Recommended

Thank you for this real fast answer! One more detail, please: if I use the slated cooling pad, should I disable HP CoolSense?

Was this reply helpful? Yes No

‎11-22-2016 04:07 AM

HP Recommended
@Gusztav wrote:

Thank you for this real fast answer! One more detail, please: if I use the slated cooling pad, should I disable HP CoolSense?

No.

 

Leave the CoolSense enabled. 

 

coolsense.png

 


I am a volunteer forum member. If my suggestion solved your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎11-22-2016 04:09 AM

HP Recommended

Thanks again.

Was this reply helpful? Yes No

‎11-22-2016 04:15 AM

HP Recommended

You are very welcome.

 

I had an Omen 17 as a product loan last year. This year I have a Spectre 13.

 

I really did enjoy using it! 🙂


I am a volunteer forum member. If my suggestion solved your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎11-22-2016 05:07 AM

HP Recommended

Well, I was utterly frightened when I realized, after one or two hours of use, that there's no CTRL on the right side – I bought it with Hungarian keyboard, and instead of having the Í key to the left of Z, the right CTRL was replaced with Í, and I use the right CTRL in every minute or so for various operations. I almost cried. Lately I managed to configure Auto HotKey to realize Í as CTRL, and though this way I lost an easy way to type í and Í, it is fine. Apart from this, I like it, but for this price, I actually expected to not lose any key.

 

As per performance, the built-in SSD seems to be somewhat slower than a Samsung 840 Pro, but it's still fine, and the notebook provides great overall performance. Interestingly, I haven't tried any games in the past two months, since having this notebook.

Was this reply helpful? Yes No

‎06-26-2018 08:39 PM

HP Recommended

I finally figured it out!!! Turbo boost max power is at 45!! I set it to 20 then 10 and bam!!! 100 fps in fallout4 and a temp of 70c!

Was this reply helpful? Yes No

‎10-03-2019 08:40 AM

HP Recommended

can i ask you how you did that?

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.