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HP Recommended

I'm having trouble connecting a pen to my HP Omnibook 7 laptop. Perhaps my HP 700 rechargeable multi pen isn't the right one. Which pen do I need? Thanks.

11 REPLIES 11
HP Recommended

Hi @DaveAltDelete 

 

Welcome to the HP Support Community.

 

Thank you for posting your query.

 

I understand that you are using HP Omnibook 7 and you would like to know which pen is compatible. Please be informed that HP Omnibook 7 has multiple models in which some works and some dont. In order to help you get the exact information I would request you to please share me the Product number to assist you further.

 

Take care and have an amazing day!

I'm an HP Employee.


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HP Recommended

You mean the product ID? It's BD1S1UA#ABA. Thanks.

HP Recommended

Hi @DaveAltDelete.

 

Thank you for responding.

 

The HP USB-C Rechargeable MPP 2.0 Tilt Pen is designed specifically for MPP / MPP 2.0 touchscreen systems, which is compatible with HP Omnibook 7 HP OmniBook 7 . In order to purchase it https://www.hp.com/us-en/shop/slp/weekly-deals/desktops  
 

Have a good day.

I'm an HP Employee.


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HP Recommended

I bought the pen, but it won't connect, even after I charge it. Is there a driver I can download? Is there a right and wrong MPP tilt pen? Thanks.

HP Recommended

Hi @DaveAltDelete

 

Thank you for responding.

 

I understand that you are unable to connect the MPP tilt pen. I would request you to please follow the link below to connect the Tilt pen. https://www.youtube.com/watch?v=ymuwXsJueS8 

 

Have a good day.

I'm an HP Employee.


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HP Recommended

Tapping the pen to the screen does nothing, and I can't find the HP Pen Control app. By the way, the product S/N for the pen is 3cp6050991.

HP Recommended

Hi @DaveAltDelete,

 

Thank you for responding.

 

I regret to hear that the issue is not resolved and you are unable pair the Pen to your Omnibook. I would request you to please follow the steps:

 

Reset the pen and re-pair it

  • Disconnect the pen from Bluetooth (if paired).
  • Press and hold the top button for 10 seconds to reset.
  • Reconnect the pen via Bluetooth if your model supports it.
  • Restart your laptop and test in HP App > MyPen

Update touch and pen drivers

  • Visit: https://support.hp.com/in-en/drivers 
  • Download and install:
  • Intel Integrated Sensor Hub Driver
  • Intel Graphics Driver
  • HP Pen Control App (if listed)
  • Restart your laptop after installation.

Test in alternate apps

  • Try using Microsoft OneNote or Whiteboard to confirm if the issue is app-specific.

Battery status unavailable – what to do

  • Ensure the pen is fully charged using a USB-C cable and a direct wall outlet.
  • Open HP App > MyPen and hold the stylus icon for 3 seconds again.
  • If status remains unavailable, it may be due to firmware or app limitations.

Hope this helps, Please revert if the issue persists.

Have a good day.

I'm an HP Employee.


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HP Recommended

None of the software suggested are listed on the drivers page, apart from the graphics driver. Also, there is no top button on the stylus. Is there another source for the software you listed? How else can I pair my stylus, besides tapping the screen? Thanks.

HP Recommended

Hi @DaveAltDelete,

Thank you for your response.

Kindly share the serial number of your pc.

Here is the link to find the product serial number: - Click here
 

Find product and serial numbers for HP PCs, printers, and accessories | undefined

To access your private messages, click the private message icon in the upper right corner of your HP Support Community profile, next to your profile, and send me a private message with the serial number, because we value your privacy.
 

Jerry_57

HP Support

I'm an HP Employee.


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