HP PC Hardware Diagnostics UEFI

[MASRUR]

When I started my laptop it shows a black screen with some options like: Memory Test, Hard Drive Check, Language and Exit. The image of the screen is:

When I run the Memory Test, it gives the result: PASSED. But when I run the Hard Drive Check option, it gives the result as in the picture bellow:

How can I fix this problem?

Could anyone please tell me how can I fix this problem?

[EddyK]

Hello @MASRUR,

Could you please check if the latest BIOS update will help:

HP Notebook System BIOS Update 

Description:

This package creates files that contain an image of the System BIOS (ROM) for the supported notebook models with a 68ISB family ROM. This package is used to flash the System ROM on support notebook.

This package includes several methods for updating the BIOS version as follows:

- Use the HPQFlash Utility to update the BIOS directly in a Microsoft Windows Operating System environment.
- Use System Software Manager (SSM) to update the system BIOS on PCs in a network.

NOTE: To determine the ROM family and ROM date, press F10 on the target notebook/laptop during startup to run the Setup Utility, and then view File/System Information.

Fix and enhancements:

- Enhancement to address security vulnerabilities CVE-2018-12126, CVE-2018-12127, CVE-2018-12130.

https://ftp.hp.com/pub/softpaq/sp96001-96500/sp96085.exe

Let me know how it goes.

Kind regards,

Eddy