-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Re: HP Pavilion 15-bc000nv SSD and RAM upgrade

Create an account on the HP Community to personalize your profile and ask a question
08-05-2019 01:14 PM - edited 08-05-2019 02:00 PM
I want to upgrade my laptop, the HP Pavilion 15-bc000nv and just want an extra opinion as the Internet has nothing up to date with what I'm looking for.
SSD
Originally for the SSD, I was thinking of putting the Samsung 970 Pro 512 GB, which is NVMe, and the laptop accepts this kind of protocol. The point is that in the past, someone has made the same post before, it says that it can cause some compatibility issues with the 970 as it is quite new while the laptop is older and one of the first gens to have NVMe support. Any new opinions to the subject? To be honest I would not want to buy it and then find out that it has a compatibility issue. If I cannot find the PM961 does the PM981 can cause compatibility issues too?
RAM
According to the manual, the maximum RAM is 16GB 2133MHz DDR4. But in the same post, he says he can even lift up to 32GB. Apart from being worth it (I don't play games too much but I run programs like MATLAB and others for simulations) the only modules I find with 32GB are at 2400MHz. Still in the manual it states "Two SODIMM slots - customer non-accessible/non-upgradeable DDR4-2133 Dual Channel Support (DDR4-2400 bridge to DDR4-2133)", does this mean it can support 2400MHz but will run like 2133MHz?
Thank you in advance
Nikos
08-07-2019 04:20 PM
@nikOS_msc Welcome to HP Community!
You seem to have mentioned the product series, while we need the exact model name to identify the parts tested and approved for your device,
Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: Click here for steps on finding the information we need!
Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.
That out of the way, as per the model series you've mentioned, the maximum RAM supported is 16GB as per the service and maintenance guide for: Click here for more details under Page. Model numbers: 15-bc500~15-bc599 (depending on your model)
- Model numbers: 15-bc300~15-bc399
- Model numbers: 15-bc400~15-bc499
- Model numbers: 15-bc500~15-bc599
Look at the image below for more details on RAM supported by your device:
And as for the SSD:
Remember, it doesn't matter which brand you've got as long as the specification match the above description.
I hope that answers your query,
If it did, simply select "Accept as solution", to help the community grow,
And if you wish to thank us for our efforts, click on the thumbs up for kudos.
Have a great day ahead.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
08-10-2019 12:27 PM - edited 08-10-2019 12:44 PM
Sorry for the late reply,
Well the model of my laptop is actually the HP Pavilion 15-bc000nv (2017 model I think, with ProdID:FIY84EA#AB7) I didn't typed just the series. The picture from the series manual you provided, doesn't even include my model and I'm nto judging just by the models but I even check the hardware on each one and is totally different. Also I still remember that there was a manual for my model exclusively and not for the whole series. unfortunately I cannot find it anymore. Any new ideas?
Best
Nikos