• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Pavilion 15-bc000nv
Microsoft Windows 10 (64-bit)

Hello everybody,

 

I own a Pavilion 15-bc000nv since February 2017 and now i want  to upgrade my HDD to SSD and my RAM.
I will buy the parts from a shop and replace it my own, my question is how can I find out what type of SSD/ RAM fits to my laptop?

 

Thanks in advance,

Niki

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

The Service Manual has that info:

 

Manual

 

Two SODIMM slots - customer non-accessible/non-upgradeable DDR4-2133 Dual Channel Support (DDR4-2400 bridge to DDR4-2133)

 

PCIe, NVMe, TLC, M.2 solid-state drives

 

To left of battery oval = M.2 rectangle = RAMTo left of battery oval = M.2 rectangle = RAM

 

Start on p. 37 for instructions. You need DDR4-2400 SO-DIMM and max is 2 x8 = 16 officially but it is known to be able to handle 2 x 16 = 32. M.2 is the faster PCie/NVME variety and the Samsung PM961 is known to be compatible. It was one of the earlier models to support NVME and the very newest model disks like the Samsung 970 series may have problems. 

 

Post back with any questions but please accept as solution if this is the info you needed. 

View solution in original post

1 REPLY 1
HP Recommended

The Service Manual has that info:

 

Manual

 

Two SODIMM slots - customer non-accessible/non-upgradeable DDR4-2133 Dual Channel Support (DDR4-2400 bridge to DDR4-2133)

 

PCIe, NVMe, TLC, M.2 solid-state drives

 

To left of battery oval = M.2 rectangle = RAMTo left of battery oval = M.2 rectangle = RAM

 

Start on p. 37 for instructions. You need DDR4-2400 SO-DIMM and max is 2 x8 = 16 officially but it is known to be able to handle 2 x 16 = 32. M.2 is the faster PCie/NVME variety and the Samsung PM961 is known to be compatible. It was one of the earlier models to support NVME and the very newest model disks like the Samsung 970 series may have problems. 

 

Post back with any questions but please accept as solution if this is the info you needed. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.