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‎11-27-2019 01:21 PM

HP Recommended
Product: HP Pavilion - 15-cc665cl
Operating System: Microsoft Windows 10 (64-bit)

I inserted Samsung 970 evo 512 Gb SSD into the m.2 slot. Booted up the laptop, and then checked on Samsung Magician software and also on disk management. Its not getting detected! I have enabled the legacy boot. But, no help! I am frustrated. I also bought 970 pro and tested the same steps, this is also not detected! I read 100's of posts with same question. Every post fails to provide a solution! Someone please help. Really frustrated with HP! And the Software page on HP website is not working due to some DNS problem 😞 

4 REPLIES 4

‎11-27-2019 01:50 PM

HP Recommended
@chandan94 wrote:

I inserted Samsung 970 evo 512 Gb SSD into the m.2 slot....

@chandan94 

 

It uses NVMe protocol/controller and your machine supports SATA 3. This is not going to work. Please try Samsung 860 EVO series M.2 SSD's

 

Regards.

BH
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‎11-27-2019 03:55 PM

HP Recommended

Can I put the  Samsung 970 evo 512 Gb SSD into a frame and plug it to HDD slot? 

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‎11-27-2019 05:05 PM

HP Recommended
@chandan94 wrote:

Can I put the  Samsung 970 evo 512 Gb SSD into a frame and plug it to HDD slot? 

@chandan94 

 

Yes but you ONLY get SATA 3 speed

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎11-27-2019 05:18 PM

HP Recommended

But i found a posting here about the 15 series on here, someone replied that the 15-cc6xx series took a PCIe NVMe SSD.
Seeing as this is a 15-cc6xx model, then this should take a NVMe M.2 too?


For use only on computer models with model numbers 15-cc1xx and 15-cc6xx:

  • 512-GB, 2280, Peripheral Component Interconnect Express (PCIe), Non-Volatile Memory Express (NVMe) solid-state drive
  • 256-GB, 2280, PCIe, NVMe solid-state drive

For use on all computer models:

  • 512-GB, 2280 M.2 SATA-3 solid-state drive with triple-level cell (TLC)
  • 256-GB, 2280 M.2 SATA-3 solid-state drive with TLC
  • 128-GB, 2280 M.2 SATA-3 solid-state drive with TLC
  • 256-GB, 2280 M.2 SATA-3 solid-state drive
  • 128-GB, 2280 M.2 SATA-3 solid-state drive

The above spec was in the Service manual. Could you please clarify why my HP cc665cl doesn't support NVME protocol?

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