HP Pavilion 15 ck002nl SSD replacement not recognized

[64bittz]

My laptop comes with 256GB of storage preinstalled. For a while it was enough, but it's months that this pathetic storage is getting in the way of my study + work.

I struck a fantastic deal on a Samsung 980 Pro NVMe M.2 1TB SSD. Install was easy, but the drive was not recognized. I've searched for hours for something to solve this and it's driving me nuts. I read in the manual that NVMe SSDs are in fact supported, as HP spare parts include such drives. Crucial also tells me that I could use an NVMe M.2 of up to 2TB on my laptop. Drive gets warm, so it's being supplied power.

I tried formatting to NTFS. I tried looking for settings in the (horribly limited) BIOS my laptop has. The drive is in fact working because if i use it in one of those M.2 to USB C boxes it works just fine (that's how I formatted it in the first place).

I have no idea of what to do next, I can't use this laptop with 5GB free all the time.

[erico]

I wrote an article on how to upgrade to an SSD.

I suggest temporarily installing the original SSD and then using a USB to SATA cable adapter to prep your new SSD with the use of DiskPrep.

The article is at the link below

https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Notebook-SSD-upgrade/ta-p/6898561

[64bittz]

Hi,

Thanks for replying. I followed your guide step by step to prepare the ssd and used the Media Creation Tool to create a bootable USB device. When booting on the windows installer, SSD is still not recognized.

I ddn't use Rufus, do you believe it might be the reason why?

The content of the stick is in the picture:

The sp98978 folder was from an attempt to install Intel IRS drivers in hope to make the drive come up, not successful of course.

I will also add that I tried using the Smasung Data Migration Tool to clone the old SSD onto the new Samsung one, no boot.

[erico]

I will have to check to see if your notebook is an MBR or UEFI type and return to edit this post.

OK. Your notebook is recent enough to use UEFI and that means that your SSD must be a GPT volume.  

Did you happen to have made any changes in your BIOS except telling it to boot from the USB flashdrive?

Your experience to date is why the Samsung Pro versions  aren't generally recomended.

You can try RUFUS.  Make certain that you choose GPT and not MBR volume. 

If the former does not work, you might just have to request an RMA and order the non Pro version of the SSD. It will be far simpler to upgrade with it.

Samsung 980 PCIe NVMe M.2 SSD

https://www.google.com/search?q=samsung+980+nvme&rlz=1C1CHBF_enUS918US918&ei=P2mkY-fWOeWqwbkP89Ct-AY...

[64bittz]

Thanks.

i tried Rufus, didn’t work.

the BIOS of my laptop is so barren that I can barely set Safe Mode boot or legacy boot. Not much else.

unfortunately, I didn’t get to choose the SSD. A friend of mine had it and didn’t use it so I bought it for 50€ and it was still brand new with the seal. 
Also, since I had this problem I surfed many corners of the internet and I have never read that a Samsung Pro NVMe drive is not recommended.

BUT, out of sheer luck I remembered that on my gaming tower pc I had a crucial NVMe PCIe 3 1TB SSD which also happens to be on the guaranteed working list by Crucial. I cloned this one onto the samsung one and the gaming pc works flawlessly for now. I didn’t format the crucial one to be on the safe side, but I tried installing it into my laptop and seeing the boot order. It showed the SSD without any problem. I mistakenly pressed “enter” while having the USB drive selected thinking I was booting from it, instead what it did was that it confirmed the boot order and the laptop booted from the Crucial SSD. It didn’t work of course and it jammed everything up. I rebooted and it’s not showing anymore. I think I will try to boot from the original SSD and try installing the crucial one again and see if it recognizes it.

updates will follow

[64bittz]

Ok, I'm starting to lose my temper now.

I've tried every method imaginable.

Installing the CT1000P5PSSD8, GUARANTEED to work by Crucial, didn't work. At the drive selection in windows installation it first shows up in the list, but I can't format, nor do anything else. After a refresh the drive just disappears. In diskpart the drive does not show up in the list, but before refreshing on the drive selection, I could select disk 0 (not in the list but still selectable for some reason). Details show the correct model number and shows up as NVMe (which should indicate the laptop supports NVMe), but I can't partition, format or anything. It just tells that an invalid disk number was specified. I was hopeful because I partitioned the drive beforehand and the installation menu showed the correct partitions at first.

Drive is perfectly usable on a NVMe to USB box, can't boot from it for some reason (I get a BLOD telling that the boot device is not available).

I then resorted to cloning.

Acronis for Crucial errored out in the first 5 minutes and won't clone anything (probably it detected some error on the original SSD).

I tried cloning with CloneZilla. The original SSD had like 1000+ bad sectors according to it, while CHKDSK didn't find anything wrong except for 4KB in bad sectors. After waiting 2+ hours the disk cloned successfully (skipped bad sectors). Tried to put the crucial drive in the slot, no boot device found. In the enclosure, the boot order menu tells me that the disk is bootable, but when installed into the socket it doesn't.

I've been trying to upgrade the SSD on this laptop for the last 2 weeks. I'm starting to become really angry. I hope there is some setting I didn't know about because otherwise this laptop is flying out of the window to be replaced with whatever other laptop, as long as it's not HP.

[64bittz]

I bought the Lexar NM620 512GB NVMe SSD since it was cheap on amazon. Same problem. Followed your guide and everything went well, but when installing windows it’s not detected. It’s even worse than the Crucial SSD. This suggests that SSDs that are not HP were blocked in BIOS. If this is true, this is just a disgusting move by HP. I really hope I’m mistaken

[erico]

HP does not blacklist any storage devices.

There used to be a whitelist, but that was several years ago, so yes, you are mistaken.

[64bittz]

I really hope so.

i can’t explain to myself why 3 different NVMe SSDs do not work on my laptop though. Is there any reason why my laptop only sees its original ssd? Should I try a sata SSD instead of a NVMe one? The NVMe protocol is correctly recognized when using the Crucial P5, even though I can’t write or do anything with it. Besides, in the manual among the spare parts that can be used on the laptop there are NVMe drives. Both protocols should be fine.

[erico]

Have you used the DiskPart utility I described in my article to see if the SSDs that you have made Windows installations on are bootable?

You can actually see volume type and if there is a boot flag present.

NVMe and SATA are not protocols. Those names refer to the types of  drive host interface used.
Non-Volatile Memory Host Controller Interface Specification
SATA is serial bus host interface

Both types of drives should work. There is just something that you are missing when you are creating the windows installation. The