HP Pavilion 15-eg2000 Battery Draining Issues - Battery upgrade possible?

[BillsMafia]

Hello Everyone,

Long time listener, first time caller. 

I own a Pavilion Laptop 15-eg2000. I purchased it from Costco and already had to send it back to HP for warranty work because the case wasn't securely fastened and I would get clicking noises and pops on the right side on the case. They sent it back to me and it's still not correct.

At any rate, on a different note, the battery life of this laptop is pure trash. They advertise all these wonderful features on the laptop, but if you use them (HDR, etc), then the battery life of this thing is maybe 1.5 hours if I'm lucky, coming from a full charge. It works, so it's not something HP is going to or needs to be replaced. I'm wondering if there are any better replacement batteries out there that will last longer than the OEM battery? Thanks everyone! 

[sandytechy20]

@BillsMafia

Welcome to the HP support community.

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community. 

[BillsMafia]

Thank you. I have not received anything yet, but appreciate the follow up.