HP Pavilion 15-n273sa Touchpad Problem Win10-Win11

[fastrack-1966]

Jerky touchpad on this laptop. Cannot find any drivers in HP Support, suppose laptop is too old. Tried the method in another post with Serial IO file but this will not install on Win10. Is it hopeless trying to resuss this laptop with Win10? In which case it will have to be junked if I cannot rectify it in Win10.

Was sold as "refurbished" by Currys UK in 2022, meaning they upgraded it from Win8 to Win10. Same issue with an external mouse so I assume it is not purely a touchpad problem. Practically unusable.

[fastrack-1966]

Sorry for replying to my own question!  I should have pointed out the TP works fine through the install phase of Win10, it's after completion  that the jerking and hesitancy starts. 

[Paul_Tikkanen · Accepted solution]

Apparently, there was never a W10 touchpad driver released for that model series.

The latest touchpad driver released for your notebook was for Windows 8.1, version 17.0.6.2, for which I have posted the info and exe links below:

https://ftp.hp.com/pub/softpaq/sp64001-64500/sp64225.html

https://ftp.hp.com/pub/softpaq/sp64001-64500/sp64225.exe 

But I believe the real issue is the default AMD graphics driver that Windows installs.

You have to use the HP graphics driver.

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71870.html

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71870.exe

[fastrack-1966]

Amazing Paul, 11 out of 10, I've been on this one half the day.

I don't know if I'm misreading your post but the link actually installs AMD Catalyst. Anyway I'll have another crack at installing Win11 on it but at 1.5 Ghz I think it may have to stay at W10

[Paul_Tikkanen]

Hopefully, W11 will work. 

The driver file I posted installs the AMD catalyst drivers and software.