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‎01-09-2022 11:24 PM

HP Recommended
Product: Pavilion Aero 13
Operating System: Microsoft Windows 11

Hello, I bough HP Aero 13 with Ryzen 5600U. I have been noticing that the charger is getting heated whenever I am charging my Laptop. Is it normal or should I be concerned?

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1 person had the same question
1 REPLY 1

‎01-13-2022 08:05 AM

HP Recommended

@Mayank_Raj

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

  • Did this happen after a recent window or software update?
  • Did you make any changes to the settings of your PC prior to the issue?

To get the answer to this question, while charging, your hardware needs to operate at a higher rate to ensure performance levels are met. So, naturally, your AC adapter gets much hotter. Refer to the article: HP Notebook PCs - Using and troubleshooting the AC power adapter By the end of the article you will be able to fix the issue.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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