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‎09-02-2024 02:44 PM

HP Recommended

Hey everyone,

I have an HP Pavilion Entertainment Notebook dv4 that's been giving me some trouble. When I press the power button, the laptop seems to turn on (I can hear the fans and see the power lights), but the screen stays completely black. There’s no flicker or anything, just no display at all.

I've tried the usual things like removing the battery and holding the power button, but no luck. Has anyone faced a similar issue with this model? Any advice on what might be going on or how to fix it would be really appreciated!

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1 REPLY 1

‎09-05-2024 02:27 AM

HP Recommended

Hi @rakunn,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

I understand that you are having issues with the black screen.

 

If you have performed all the steps from this document and still having issues, I recommend you contact phone support for service options. 

 

Hope this helps! Keep me posted for further assistance

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-
HP Community Moderator



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