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- Re: HP Pavilion Gamin 15 ec0001ax BIOS Update SUCKS!

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08-02-2020 06:07 AM
so, 3 days ago, i decided to upgrade my laptop bios, and then what happening is, my laptop fans suddenly go to the highest rpm, i don't think thats okay, but i'm still using my laptop as usually.
then when i going playing games, after 20-30 minutes (maybe). The fans going crazy again and my laptop is suddenly forced to hibernate. then, i went to the Omen Command Center, the temperature still looks good and the color are still green. and i think thats because of the new bios update.
can you help me to fix this problem? or can you tell me how to rollback the bios update?
thanks.
08-04-2020 05:14 PM
@omangpageh Welcome to HP Community!
I understand that you would like to roll back the BIOS.
Please turn off the laptop and turn on perform the below steps.
Press the Windows key and then followed by the key "B" this time and then the power button for around 3-4 seconds, then release the power button and continue to hold windows+B for 3-4 seconds more.
Try updating the computer, this will install the latest updates -
Step 1 Windows Updates -
1) In the search box, type, and open Windows Updates.
2) Check for updates.
3) If the updates are available, click on install and restart the computer.
Step 2 Install updates using HP Support Assistant
- In the search box, type, and open HP Support Assistant.
- Check for updates.
- If the updates are available, click on install and restart the computer.
Note: If you do not have HP Support Assistant installed, Click here to download the same.
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!
08-05-2020 08:38 AM
Please follow the instructions in this Link: https://support.hp.com/in-en/document/c02693833 to create and use BIOS Recovery Flash Drive
Thank you
KrazyToad
I Am An HP Employee
08-06-2020 02:06 AM
Not working at all.
the fans still going crazy everytime i'm playing games and make a call at the same time (make call using LINE apps)
i was doing the bios rollback but still at F.08 version not go back before it.
08-06-2020 05:41 PM
Thank you for posting back.
I appreciate your efforts to try and resolve the issue. I would suggest performing system factory reset will put the computer back to the original factory settings in this way all corrupted and outdated software will be removed.
While doing the recovery there is an option to backup your personal files. If you have not previously done one now is a good time.
Restoring Files that were Backed Up Using HP Recovery Manager (Windows )You can also contact HP support for assistance. They can remotely access your system to help alleviate difficulties: www.hp.com/contacthp/
The HP Cloud Recovery Tool allows you to download recovery software to a USB drive. You can use the downloaded recovery image file in order to install the Windows operating system.
- Click here: https://support.hp.com/in-en/document/c04758961#AbT3to perform System Recovery (Windows 10)
- Click here: https://support.hp.com/in-en/document/c06162205 to Use the HP Cloud Recovery Tool (Windows 10)
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee
08-08-2020 02:44 AM
Still not working, i've resetting my windows to factory settings and the bios still stuck on the new one, i just need to rollback the bios f.05 but still stuck on the f.08
and the fans is going crazy again and again when i'm playing some esports game.
08-08-2020 04:17 PM - edited 08-08-2020 04:18 PM
Thank you for posting back.
This sounds like BIOS needs to be flashed by the manufacturer. As we have limited support boundaries in the support community as of now. I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the computer physically. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee