Hello. I own a Hp pavilion gaming laptop 15-cx0xxx. Recently, my laptop has been experiencing issues. It says that my laptop has a primary (Internal) battery issue that being of which is error code <601>. I went through system diagnostics and it is mentioned that specifically, my primary battery is very weak and (Charge state - Not Available)
I've plugged in my charger and so far, nothing really eventful has happened. About two or three months ago I sent my laptop for fixing regarding fan issues which resulted in the fan just being cleaned as it was dirty. Another two or three months before said problem occurred, my laptop had overheating issues. To be clear, I use my laptop for 9+ hours a day and for two and a half years and for the duration of it, I rarely unplug the charger. For now, whenever I plug in the cable it says <Plugged In>. My laptop doesn't shut down if I unplug the charger. No visible issues has occurred.
I don't know what to do. Do I need to replace my battery? How much would a replacement cost with and without warranty? Can I ignore the issue? Is there any way for me to resolve this without buying a new battery? What could have caused this to happen? Was this problem avoidable? What does the 70 mean on Very Weak (70)?
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