-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- HP Pavilion Keyboard layout

Create an account on the HP Community to personalize your profile and ask a question
02-09-2019 04:41 AM - edited 02-09-2019 06:53 AM
Hello to all community members. I recently receive a gift, a notebook, from a friend and i had to reinstall windows because i change the old ssd ( got some errors ) and the notebook has a keyboard layout that i dont know which language is. The model is hp pavilion - 15-cs0038nb. And i dont know how to fit the keyboard and the language to have the same caracters when i type. This is my keyboard. Thank you for your help.
Solved! Go to Solution.
Accepted Solutions
02-17-2019 06:15 PM
Refer to Maintenance and Service Guide using this link: http://h10032.www1.hp.com/ctg/Manual/c06165629 and look for page 2 & 3 Chapter 1.
For the tested and supported solid state.
You could purchase the part from HP, use the HP Parts surfer to identify the part: http://partsurfer.hp.com/search.aspx
And order it via the HP Parts store: https://parts.hp.com/hpparts/CountryChoice.aspx?mscssid=&ccode=ZZ&lcode=ZZ
Keep me posted, how it goes!
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!
Cheers:)
Raj1788
I am an HP Employee
02-10-2019 05:30 PM
Thank you for joining the HP Support Community
I suggest you click on this document: https://support.hp.com/in-en/document/c01458194 and follow Set the keyboard language.
Keep me posted, how it goes!
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!
Cheers:)
Raj1788
I am an HP Employee
02-12-2019 02:59 AM
Hello Raj, thank you for your answer and sorry for late response. I tray what you told me and did not find any match. So I manage to get in touch with hp from Romania and after i talk with them i expect an answer to change the keyboard in theier service, in that way i can't lose warranty.
02-17-2019 11:24 AM - edited 02-17-2019 11:26 AM
Hello Raj, I manage to talk with support but the cost are way to big, like 200 euro for investigation and replace the keyboard so I will let it that for now. But I have one more question, if you can help me. I want to change the m.2 ssd with a nvme one like samsung 970 evo and i don't know if the m.2 slot is sata or pcie. It will work the nvme ssd on my notebook?
Thank you for your help.
02-17-2019 06:15 PM
Refer to Maintenance and Service Guide using this link: http://h10032.www1.hp.com/ctg/Manual/c06165629 and look for page 2 & 3 Chapter 1.
For the tested and supported solid state.
You could purchase the part from HP, use the HP Parts surfer to identify the part: http://partsurfer.hp.com/search.aspx
And order it via the HP Parts store: https://parts.hp.com/hpparts/CountryChoice.aspx?mscssid=&ccode=ZZ&lcode=ZZ
Keep me posted, how it goes!
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!
Cheers:)
Raj1788
I am an HP Employee