HP Pavilion Laptop original Battery Replacement issue

[BHARGAVA_B_U]

Product Name : HP Pavilion 15-cs2082tx

Product Number: 7EW28PA

Warranty: Active 

I have Replaced my original laptop battery by the HP Support Team ( Technician Visit to my home ),

After the Replacement, I have done the Battery Calibration .

But , The battery is NOT CHARGING FULLY ( 100% )
That is I AM NOT ABLE TO CHARGE MY LAPTOP TO 100%, IT ALWAYS SHOWS 99% & CHARGING AFTER CHARGING FOR 2-3 HOURS 

ALSO, I AM NOT ABLE TO GET THE WHITE INDICATOR LIGHT WHEN THE BATTERY IS FULLY CHARGED 

IT IS ALWAYS SHOWING ORANGE COLOUR .

[TechExpert21]

Do you have HP Support Assist if not install and do a battery check?

Tell me the results!

[ub6424 · Accepted solution]

Hello BHARGAVA_B_U

1) Open

Windows Device Manager

  >> Batteries

    >> right-click Microsoft ACPI Compliant Control Method Battery

      >> click Uninstall device and confirm

(2) Then shutdown your notebook, plugin your AC adapter, charge and and wait 2 hours (don't start your operating system!)

(3) Start your notebook operating system, Windows will automatically reinstall it, no worry.

(4) Now the battery is calibrated and your system should work more stable.

That's it.

Please report your results.

best regards

---

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make it easier for other people to find this type of solution by marking the reply 'Accept as Solution'.

Do this on the post I wrote that helped solve it.

Thank you very much 

[BHARGAVA_B_U]

I am using HP Support Assistant 

Battery check done 

The results are attached 

[ub6424]

Hello @BHARGAVA_B_U 

>I have Replaced my original laptop battery by the HP Support Team ( Technician Visit to my home )

The technican will have to come again and fix the problem ! Contact HP Support again !

The battery report is ok, the battery is new.

Please report your results.

best regards

---

Dear Community Member, please click the YES button on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply 'Accept as Solution'.

Do this on the post I wrote that helped solve it.

Thank you very much 

[BHARGAVA_B_U]

1) Uninstalled  Microsoft ACPI Compliant Control Method Battery .

(2) and shut down my notebook, charged for 2 hours without starting the system .

Give me one day time , I will get back to you with the results .

[BHARGAVA_B_U]

Problem Solved .

BTY2

Thank you friends for all your support .

[ub6424]

Hello @BHARGAVA_B_U 

It was a great pleasure to help you ✅

best regards