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HP Recommended

What is the battery time for this laptop. Normal when new? Just seeing how bad my battery is right now. Only get about an hour of batter

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HP Recommended

3 cell battery with an i5 6th gen 1366 screen UMA video...3-4 hours probably. You know there is a full battery diagnostic test you can access in several ways and will provide a world of information about how long you can expect to keep using your battery, right?

 

https://support.hp.com/us-en/document/ish_2268927-1713329-16

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HP Recommended

3 cell battery with an i5 6th gen 1366 screen UMA video...3-4 hours probably. You know there is a full battery diagnostic test you can access in several ways and will provide a world of information about how long you can expect to keep using your battery, right?

 

https://support.hp.com/us-en/document/ish_2268927-1713329-16

HP Recommended

I was unaware of the Diagnostic tool - thanks for that. I did a complete test and the battery failed - Very Weak - as I expected. 

Everything else was good. Thanks Again.

HP Recommended

If you got an actual error code then it is time to replace the battery

HP Recommended

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I am just looking into replacing the battery

 

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