-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- HP Pavilion Power 15-cb0xx laptop is slow when plugging in t...

Create an account on the HP Community to personalize your profile and ask a question
11-05-2019 01:33 AM
Hi all.
My laptop is slow when plugged in. When I checked the CPU, the CPU clock was locked when charging. When i using battery, it is normal. I have updated all the drivers. how to fix or check this error
Using Adapter
Using battery
11-07-2019 09:38 AM
Welcome to HP Support community.
Common causes of slow system performance:
-
Not enough free disk space or disk errors.
-
Applications that require a lot of system resources.
-
Too many tasks running at the same time.
-
Nonessential graphic features.
-
Not enough memory.
-
Overheating due to intensive graphic applications or dust in vents.
-
Running multiple instances of anti-virus software.
Microsoft Fix it Solution to automatically improve system performance
To automatically improve system performance, click the Microsoft Fix it Solution:
Turning off nonessential graphical features to improve system performance
Graphical features and programs can use a lot of system resources.
Turning off these features can improve system performance.
This section explains how to adjust visual effects for best performance and how to disable Windows Aero.
Adjusting visual effects for best performance
The best way to do that is using the HP Guided Troubleshooter:
Click here to access it (simply select your description of the issue from the bottom of the screen to gain access to the next set of steps that should resolve your concern).
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee