HP Pavilion X360 Hinge Manufacturing Issue

[LeeWColl]

I opened the computer yesterday to a cracking noise and the screen was separated from the bevel.  After a quick google search, it is apparent that this a a recurring problem with this model where the screen disconnects from the hinge.  Please tell me hi HP is going to resolve this manufacturing issue.

[Riddle_Decipher]

@LeeWColl I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

Please look for a private message requesting additional information. 

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