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- Re: HP Pavilion battery replacement
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11-28-2020 07:35 AM - last edited on 11-28-2020 09:43 AM by BiancaS
I ran a battery check which indicated that my primary battery has a blown fuse. Is there anyway to confirm the exact battery replacement needed for the below:
Serial Number: [Personal Information Removed]
Model: 5YH29UA HP Pavilion Laptop 15-cs2079nr
Solved! Go to Solution.
Accepted Solutions
12-01-2020 03:03 PM
Hi @BahamasBornKid,
Welcome to the HP Support Community.
You may order the replacement parts on the HP Parts Store, use the HP Parts Surfer to find the part number and If you've already looked for it and couldn't find it on the HP Parts Store, you may want to get it locally at the online store such as Amazon or eBay, etc...as the part numbers are universal.
Alternatively, I suggest you talk to HP support, and discuss your options, follow the below steps to get started:
1) Click on this link.
2) Click on Sign-in or select the product using the below step:
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Click on "Show Options". Fill the web-form, to populate a case number and phone number for yourself!
Please find the link Maintenance and Service Guide
If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.
Have a great day!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
12-01-2020 03:03 PM
Hi @BahamasBornKid,
Welcome to the HP Support Community.
You may order the replacement parts on the HP Parts Store, use the HP Parts Surfer to find the part number and If you've already looked for it and couldn't find it on the HP Parts Store, you may want to get it locally at the online store such as Amazon or eBay, etc...as the part numbers are universal.
Alternatively, I suggest you talk to HP support, and discuss your options, follow the below steps to get started:
1) Click on this link.
2) Click on Sign-in or select the product using the below step:
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Click on "Show Options". Fill the web-form, to populate a case number and phone number for yourself!
Please find the link Maintenance and Service Guide
If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.
Have a great day!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
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