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Guidelines
Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

You're very welcome.

 

You need to install the USB 3 controller driver...

 

This package provides the Intel USB 3.0 Host Controller Driver for the supported notebook models and operating systems. The driver enables USB 3.0 devices.

 

http://ftp.hp.com/pub/softpaq/sp61501-62000/sp61721.exe

HP Recommended
Thank you. Everything is working fine.
HP Recommended

Anytime.

 

Glad to have been of assistance.

HP Recommended

If you ever visit India. Just giv me a call in this number: [Personal Information Removed]. And i'll be at ur service.

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