• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Pavilion

My keyboard started cracking near my laptop's left hinge / power button area...it was hard to close, so I had to be very careful opening and and closing it. Now, the crack has got bigger and a tiny fragment has fallen out and I need to replace the keyboard cover. My laptop is over 2 years old. However, this also happened to be on my previous HP laptop (crack near hinge). How do I find the replacement part and how do I repair it? Or is it cheaper to buy a new laptop? Please advise, thanks! I am based in London, UK._20201020_122754_2.JPG

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

We need the full model or product number. The problem is bigger than the keyboard it needs replacement of the hinges and thorough inspection to catch all the broken parts. 

View solution in original post

1 REPLY 1
HP Recommended

We need the full model or product number. The problem is bigger than the keyboard it needs replacement of the hinges and thorough inspection to catch all the broken parts. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.