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HP Recommended

So I have a laptop 

HP Pavilion x360 - 14-ba075tx

Which has a broken screen and the digitzer is also supposedly broken, now I bought this laptop from India but I am currently living in Canada, so I would like to know if and where I can find out the price to fix the laptop and also the procedure also if possible the links to the parts, aka the screen. 

1 REPLY 1
HP Recommended

Hi,

 

The part you need is "14.0-in, FHD, WLED, BrightView (1920×1080), slim/flat (3.0-mm), UWVA, eDP, 220 nits, 16:9 ultra wide aspect ratio TouchScreen TouchScreen equipped with a non-infrared camera" which has part number  924297-001

 

It is not available in HP parts store Canada, but is available in the HP parts store USA. The part is quite expensive:

 

https://parts.hp.com/hpparts/Search_Results.aspx?mscssid=91F70E5BEA054C7397B2BD87581154C0&SearchIn=P...

 

You could search with the part number online and try to find a better deal.

 

Example:

 

https://www.impactcomputers.com/924297-001.html

 

You can see the steps to replace the display on page 61 of service manual starting at point 3.

 

http://h10032.www1.hp.com/ctg/Manual/c05474219

 

You can also take a look at these HP videos for that model which can help with the fix

 

http://h20574.www2.hp.com/Media/190A2E02-1F24-49A4-A1E3-CCC4EC045A58/buc_fru_frameset-en.htm

 

Let me know if you need further help,

David

 

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