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- Re: HP Pavillion 15-ec0xxx TPM issues?

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12-06-2021 01:58 PM
Hello HP Community,
This is my first post here, and I'm wondering what exactly is wrong with the TPM module on my model of laptop that makes it so that it can not detect the TPM module in Windows 10 (64 bit)? I've tried updating the BIOS, I've tried enabling and disabling it in the BIOS after the update - nothing. This computer is Windows 11 Ready with the exception of the TPM Module, which the BIOS says it has. What's the deal?
12-06-2021 09:03 PM
What is your HP Pavillion Gaming Laptop 15-ec0xxx ? Does it have AMD processor ? If YES, it should have Trusted Platform Module (fTPM) 2.0, firmware based .
I don't know why Microsoft can see this, your machine is a very new one on the US market, I believe it must have TPM. More information
https://www.makeuseof.com/amd-ftpm-intel-ppt/
Regards.
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12-07-2021 07:43 AM
Hi, @Vandalf
Every 15-ec0xxx notebook in the model series has that problem.
As Banhien replied above, your notebook has a fTPM 2.0 device (Firmware TPM).
That must be different than a hardware based TPM 2.0 device and for some reason Microsoft has not taken this difference into account when W11 does its hardware checks.
The problem you will see is that in the Device Manager, you have a security devices category, and on AMD platforms, there should be two security devices listed there...a AMD PSP device (which you will see), and a TPM 2.0 device (which you will not see--but you should see).
That is why W11 is indicating your notebook is not supported for the W11 upgrade.
If you want to install W11 on your PC as is, you can bypass the W11 hardware requirements using two easy methods. The first one is the easiest.
I would make a system image of your current W10 installation prior to updating to W11, so you can easily reinstall W10 in the future. I used the free Macrium Reflect software to do that, under the Backup at Home section.
Along with the system image, make sure you create the bootable DVD or USB rescue drive you boot from to access the system image stored on your portable hard drive.
Macrium Software | Reflect Free Edition
Read and follow the instructions at the link below.
Windows 11 Upgrade Hack on Any Hardware | Dong Knows Tech
No registry changes needed. No need to create installation media. Just download the W11 ISO file, and the guy's zip file.
I used the first procedure to do an in-place upgrade an old HP Elitebook 6930p notebook made in 2010 to W11, and I was able to keep my old Office 2010 Starter program that came with the notebook when it had W7 on it, along with all of my other programs, files and settings.
The notebook met none of the enhanced W11 hardware requirements.
That is the 11th unsupported W11 PC I have upgraded to W11, and not one of them have had any issues whatsoever.
They have all gotten all the Windows 11 updates released thus far.
I check those against a PC I have that is fully supported to run W11.
There is also this way you can upgrade to W11, bypassing the hardware checks...
12-07-2021 12:15 PM
Hello Banhein,
Yes, my computer has an AMD Ryzen 5 3050H. This is one of the supported processors for Windows 11, on their list found here: Windows processor requirements Windows 11 supported AMD processors
In my system information, it notes that my processor has Vega Mobile Gfx as well. Is there a difference between a 3050H and a 3050H with Vega Mobile Gfx or something?