HP Pavillion Aero not charging properly over USB-C

[erico]

@AngryGorilla 

Good find. So according to the document the off and on is just indicative of a slow charge state.

I have never experienced that with any of my HP laptops or any that I have repaired.

[alvin318]

Hi all! 

A couple of weeks ago I ended up losing the USB-C charger I was using to charge my Pavilion Aero. I just got around to replacing it, and the problem has gone away! My laptop no longer will stop and start charging throughout the charging cycle, and I'm no longer experiencing performance drops during games. I'm not really sure what happened between then and now, because I'm pretty sure I haven't updated my BIOS since losing my charger, and have only been keeping windows 11 updated. At first I thought it was because my old charger was one of the Apple 61 watt ones, while my new charger is rated for 65 watts, but then I remembered some of y'all were having trouble with 65 watt chargers as well. Anyhow, here's some current system info, hopefully it helps!

BIOS version: AMI F.05 (released on 9/15/2021; there's a new revision of this version but I'm wary to install it now)

Battery optimization (in bios): On

OS: Windows 11 Home, version 21H2, build 22000.469

Charger: Amazon Basics 65w one-port GaN usb-c wall charger

[Jeff256]

Has anyone with the USB-C charging problem confirmed if their charging works at all times, except when covered by the scenario explained by HP ?

I've GOT to have USB-C charging working on whatever laptop I buy, as I don't want to carry a big heavy power brick when travelling.    If they say it has USB-C charging, it needs to work.  Always.

[Naylampo]

Hello, I am having the same problem charging my Aero 13 with a RAVPower 65W USB C charger. Above ~50% the charging becomes really slow or keeps disconecting and connecting. The charger works well with a Lenovo T470s and Dell 7280 laptops. Please HP release a BIOS update to fix this issue.

[Javier77]

Helo, gentlemann

 The article  indicated by AngryGorilla is appropriate. 

In my case, I charge the HP Pavillon Aero 13 throgh a Xiaomi 65W charger. This charger works fine. 

King regards

Javier77 

[viceaster]

TL;DR: Just buy >65w charger if you want to charge with USB-C while in use.

My Aero 13 (5600U, WUXGA) just arrived yesterday, and it charge fine while turned off. Today the similar issue happened to me. The low battery pops up and I plug my UNEED 65w charger with Apple 2m C-to-C cable. Instead of seeing my battery goes up, it went ~10% and then It keeps disconnecting as mentioned.

I replace the charger with Apple 87w one, and now it charge the Aero just fine while in use, no more disconnecting.

But I do hope HP might be able to tweak something at bios level regarding this, since I used G14 (4900HS, RTX2060) and it charge just fine ~2 hours using the first one. While there are 100w+ charger out there, its likely not as small and as affordable as 65w ones. 

[triasmeranti]

I experienced a similar thing with Baseus BS-CH-GAN100W-BK (100 watt), charging-discharging intermittently. But if I use a ugreen 65 watt GaN charger, it works fine