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HP Recommended
Pavilion Gaming ec0013ur
Microsoft Windows 10 (64-bit)

Recently bought Pavilion Gaming with Ryzen 5 3550H, GTX 1650, 8GB RAM, 512 SSD on board. I noticed that while it's on charging everything is ok, but when I work from battery performance becomes lower. I tried to fix this problem from Windows power supply, downloaded AMD Adrenaline, Razer Cortex, MSI Afterburner. Then I turned off in BIOS HP's battery's economy function. But the result didn't change. What's the problem?

1 REPLY 1
HP Recommended

@infinitykg Welcome to HP Community!

 

I understand that you are facing a performance issue while working from the battery.

 

Do not worry. I will try to fix the issue.

 

1. Make sure you have the latest updates for Windows and device drivers 

2. Restart your PC and open only the apps you need 

3. Check memory and memory usage 

4. Check for low disk space and make some room 

5. Restore your PC from a system restore point 

6. Disable unnecessary startup programs 

7. Check for and remove viruses and malware 

8. Check for corrupted Windows system files 

9. Adjust the appearance and performance of Windows 

10. Adjust or turn off OneDrive sync 

11. Reset your PC 

 
Click here for details.   

 

Please update the BIOS and check for the issue.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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