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‎01-26-2018 05:59 PM - edited ‎01-26-2018 06:07 PM

HP Recommended
Product: HP Pen
Operating System: Microsoft Windows 10 (64-bit)

I just bought the HP Active Stylus Pen and it's not connecting to my HP Envy x360.  There aren't any buttons on the pen except the two unlabled ones on the side.  All the manual says to do is put the battery in and tap the tip on any surface and it should turn on, but I'm not sure if it is turning on and I can't get it to show up on the bluetooth device sensor on my laptop.

 

 Is there something I'm missing?

 

-Matt

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-26-2018 11:21 PM - edited ‎01-26-2018 11:23 PM

HP Recommended

@Mattanimator

I posted the link above to HP's list. Here it is again:

https://support.hp.com/in-en/document/c05166879

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

View solution in original post

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5 REPLIES 5

‎01-26-2018 06:10 PM

HP Recommended

Not every Envy X360 has the digitizer in screen to work with an active pen/stylus. And not all pen/stylus work with every model.

Which Envy X360 do you have? Easiest way to get that info- minimize all open windows so you can see desktop screen. Next hold the fn key and press esc key.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
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‎01-26-2018 06:18 PM

HP Recommended

I have the HP x360 m6 convirtable.  It has all the pen settings in the setting menu so I assumed that pens would work with it.

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‎01-26-2018 06:31 PM - edited ‎01-26-2018 06:36 PM

HP Recommended

@Mattanimator

The pen  in Settings menu is part of Windows and is not an indication.

https://support.hp.com/in-en/document/c05166879

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
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‎01-26-2018 06:48 PM

HP Recommended

Is there a way I can find out whether or not my Envy has a digitizer?

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‎01-26-2018 11:21 PM - edited ‎01-26-2018 11:23 PM

HP Recommended

@Mattanimator

I posted the link above to HP's list. Here it is again:

https://support.hp.com/in-en/document/c05166879

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
Was this reply helpful? Yes No
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