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‎04-24-2018 12:33 PM

HP Recommended
Product: HP Pro X2 612 G1
Operating System: Microsoft Windows 10 (64-bit)

I have HP Pro X2 612 G1 with travel keyboard and after BIOS update (01.44 Rev.A) my keyboard not working.

 

I disconnect this keyboard many times and his back work but after some time his stop work.

 

Any chance to force update only travel  keyboard, any tip to get working again?

 

I tested pressing the button power with 30 sec and connect keyboard but no success.

4 people had the same question
6 REPLIES 6

‎04-24-2018 02:17 PM

HP Recommended
Is it Bluetooth?
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‎04-24-2018 02:23 PM

HP Recommended

No, this model is a base keyboard!

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‎04-24-2018 02:45 PM

HP Recommended
External or built in

I don’t know what a vase keyboard is
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‎04-24-2018 04:31 PM

HP Recommended

Sorry for poor description. The keyboard model:

 

https://support.hp.com/br-pt/document/c04514670

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‎04-26-2018 04:53 PM

HP Recommended

Any can help me?

 

Other detail: when I plug the tablet on keyboard, the CAPS LOCK light blink, Demonstrating that the keyboard is receiving power when connecting.

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‎05-06-2018 08:07 PM

HP Recommended
Hold on is this a split model?
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