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‎09-01-2026 08:23 AM

HP Recommended
Product: HP ProBook 430 G8 Notebook PC (45V88AV)
Operating System: Microsoft Windows 11

I’m experiencing a Bluetooth connection issue with my HP ProBook 430 G8.
My Logitech keyboard, mouse, and headphones, which are connected via Bluetooth, stop working all at once after a while. However, the devices still appear as “Connected” in Windows.
I performed a clean install of Windows 11 and installed all Windows and HP drivers, as well as updated the BIOS and firmware. I also disabled the Bluetooth power-saving setting, but the issue persists.
Important detail: When the problem occurs, if I turn Bluetooth off and then back on (OFF/ON) from the Windows Quick Settings panel, all Bluetooth devices start working again immediately. So far, this is the only method that has resolved the issue.
Bluetooth adapter: Realtek Wireless Bluetooth Adapter
Hardware ID: USB\VID_0BDA&PID_2852
Driver: 1.10.1072.3000
I suspect the issue may be caused by the Realtek Bluetooth driver or firmware. Has anyone else experienced a similar problem or have any suggestions for a solution?

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