• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP ProBook 440 14 inch G9 Notebook PC (678R0AV)
Microsoft Windows 10 (64-bit)

Hi guys,

 

I have bought HP Probook 440 G9 for my employee.

 

So I had to upgrade this laptop ram from 8GB 1stick to 8GB with 2 stick on it.

 

DIMM1: Current ram is Micron 8GB 1rx16

DIMM2: Empty

 

Then I bought this ram

1. Crucial 8GB 1rx8 2400

2. Kingston 8GB 1rx16 3200

 

Based on my research (as far as I know) both are identical except the 1rx8 and 1rx16

 

So when slot in these each one of these. Only Kingston unable to load in. Just a black screen.

DIMM1: Micron 8GB 1rx16

DIMM2: Crucial 8GB 1rx8

Boot up.

 

DIMM1: Micron 8GB 1rx16 3200

DIMM2: Micron 8GB 1rx8 2400

Boot up.

 

DIMM1: Micron 8GB 1rx16 3200

DIMM2: Kingston 8GB 1rx8 3200

Did not boot up.

 

I even slot this Kingston only to see if it work or not.

DIMM1: Kingston 8GB 1rx8 3200

DIMM2: empty

Did not boot up.

 

Then just to confirm on this, I slot in another type of ram

1. SK Hynic 4GB 1rx16

DIMM1: SK Hynix 4GB 1rx16 2400

DIMM2: SK Hynix 4GB 1rx16 2400

Boot up.

 

And works perfectly. No issue.

 

Then I though maybe the Kingston had some issue, so I try to put in on other device (DELL). Surprisingly it work!

 

I'm not sure if there any other requirement for the ram. As far as I know, it support dual channel up to 3200. Didn't really mention about the brand. It just say use the same brand if more than one ram.

 

All volt is at 1.2

1671430590405.JPEG

 

 

3 REPLIES 3
HP Recommended

Hi:

 

All I can say is that the Crucial memory report for the 440 G9 indicates that this is the compatible 8 GB memory chip you need:

 

Crucial 8GB DDR4-3200 SODIMM | CT8G4SFRA32A | Crucial.com

 

Crucial memory is the consumer retail division of the Micron memory company.

HP Recommended

Hi Paul,

 

That best I can do. is purchase Crucial 8GB 3200. I will update here later on. 

 

Thanks.

HP Recommended

You're very welcome.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.