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‎07-30-2020 06:23 AM - last edited on ‎07-30-2020 08:44 AM by Retired

HP Recommended
Product: HP ProBook 450G7
Operating System: Microsoft Windows 10 (64-bit)

Hi, i have this notebook in service: HP Pro Book 450G7, with SN: [Personal Information Removed].

I need to replace the motherboard and i cannot find the part number.

In the Maintenance & Service Guide i found this:  Intel Core i5-10210U processor L78085-601 but on HP Part Surfer its this one: ASSY BU IDS UMA i5-10310U 450 G7, a different CPU model.

Can anyone help me with this issue?

Have a nice day!

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-31-2020 06:48 AM

HP Recommended

This topic can be closed.

I contacted HP Support via phone and i hope they can  solve my issue.

Have a nice day!

View solution in original post

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1 REPLY 1

‎07-31-2020 06:48 AM

HP Recommended

This topic can be closed.

I contacted HP Support via phone and i hope they can  solve my issue.

Have a nice day!

Was this reply helpful? Yes No
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