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‎01-15-2021 07:54 AM - edited ‎01-15-2021 08:17 AM

HP Recommended
Product: HP Probook 430 G1
Operating System: Microsoft Windows 10 (64-bit)

I followed all the options stated in this post but still i have the same error.

 

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Battery-Not-Detected/td-p/6553...

 

- near the ac adapter plugin orange light blinks continously

- i have uninstalled battery drivers many times

- reset bios to defaults but i have not tried this "Reset BIOS security to factory"

- Also when i click the battery icon it shows "No battery present"

 

Can anyone please help me 

5 REPLIES 5

‎01-15-2021 11:26 AM

HP Recommended

The most likely explanation is that the battery has gone bad and needs to be replaced. 

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‎01-15-2021 11:41 AM

HP Recommended

I replaced the battery assuming it was drianed out.

 

All the above steps were done with new battery

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‎01-15-2021 01:37 PM

HP Recommended

Where did you buy the new battery and is it a genuine HP or an aftermarket? Happens sometimes that new batteries are defective. If that is not the case here, I am afraid its likely to be something much more serious. 

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‎01-16-2021 12:44 AM - edited ‎01-16-2021 12:44 AM

HP Recommended

I purchased this battry from HP genuine spare part online store

(https://www.newpart.se/datortillbehor-1/batterier/hp-li-ion-3000mah-4-cell-44wh)

 

Art.nr 708459-001
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‎01-16-2021 05:25 AM

HP Recommended

You need to make a claim for the battery. Either the battery is defective or the motherboard of the laptop is. 

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