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‎04-12-2017 06:34 AM

HP Recommended
Product: ProBook 430 G4
Operating System: Microsoft Windows 10 (64-bit)

Just received my new ProBook 430 G4, made a clean install with Win 10 Pro 64 Bit and now my Keyboard Backlight as well as the fn-Keys are not working. 

 

Installed all Updates from the HP Support Assistant.

 

Anything I missed? 

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-12-2017 06:48 AM

HP Recommended
Hi,


Download, save and install these:
Chipset:
https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-probook-430-g4-notebook-pc/10477243/sw...

Hotkey driver:
https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-probook-430-g4-notebook-pc/10477243/sw...

Wireless button:
https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-probook-430-g4-notebook-pc/10477243/sw...

Restart system, please check.


Regards

Visruth

View solution in original post

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5 REPLIES 5

‎04-12-2017 06:48 AM

HP Recommended
Hi,


Download, save and install these:
Chipset:
https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-probook-430-g4-notebook-pc/10477243/sw...

Hotkey driver:
https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-probook-430-g4-notebook-pc/10477243/sw...

Wireless button:
https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-probook-430-g4-notebook-pc/10477243/sw...

Restart system, please check.


Regards

Visruth
Was this reply helpful? Yes No

‎04-13-2017 02:32 PM

HP Recommended

Thank you for yours answer. The fn keys are now working. 

However, the backlight is still not turning on when I'm in an dark environment. Any further settings I need to change for this?

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‎04-13-2017 06:10 PM

HP Recommended

What is the exact product number of your laptop?

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‎04-25-2017 02:20 AM

HP Recommended

I just figured out that I have a different model (description of sellers website was wrong) which doesn't have the backlight feature. However, fn keys are now working fine with your solutions, thanks a lot.

Was this reply helpful? Yes No

‎04-25-2017 02:33 AM

HP Recommended


You're very welcome.

Was this reply helpful? Yes No
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