• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎06-03-2022 09:11 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hello,

I've an HP Probook 445 G7 which I've barely used, I've bought it new in March 2022. It's sitting off most of the time.

I have battery care enabled in BIOS.

It's loosing about 10-15 percent of battery charge per week while off.

I've disabled fast startup in Windows but it didn't help.

I've also disabled USB devices in BIOS and it didn't help either (I'm not sure what it does because all the USB devices are still working as usual after this).

I've noticed that I can charge other devices like my phone via the USB-C port on the laptop while it's off. I'm not sure if it's causing the battery drain, but I've not found a BIOS option to disable this (I saw that some laptops have this option, but mine apparently doesn't).

 

Is there a way to fix this so that the battery doesn't drain so fast when off? (I've heard that the normal figure for other laptops is -2% per week while off)

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.