-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
2
0
0
HP Recommended
Hey, i have this old hp probook 640 g1 laying around here, it has an i5-4300M processor and i wanted upgrade to i7-4712MQ is it possible?
HP Recommended
Page 98 of the following manual shows you a list (For Intel processors)
http://h10032.www1.hp.com/ctg/Manual/c04823617.pdf
It also shows you how to replace.
Regards.
BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
2
0
0
HP Recommended
I see, i think i checked this manual as well, but i did some research and saw some people commenting that not all 640 g1 models could be upgraded to i7-4712mq or i7-4800mq as some can only be upgraded to dual core ones like i7-4610m or i7-4600m I'm not really sure why.
I've heard it was something to do with the motherboard chipset either HM87 or QM87.
Usually the ones i see in benchmarks with these 4 core version of i7 have a different motherboard than mine
mine is HP 2101 Motherboard as you can see on the first post.
I just want to be sure so i don't waste on the wrong processor, could you please clear that out?
Thank your very much!
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community