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‎01-19-2020 06:17 PM - edited ‎01-22-2020 10:18 AM

HP Recommended
Product: Specter x360
Operating System: Microsoft Windows 10 (64-bit)

Hi!

I have a problem. My Specter x360 13" left hinge started loose and sometimes wants to start charging unless I start to move the hinge a few up and down and its make me mad, so please can you help me with this issue???

thanks

 

IMG_9444.JPGIMG_9445.JPG

1 person had the same question
2 REPLIES 2

‎01-22-2020 08:24 AM

HP Recommended

@kotibas Welcome to HP Community!

 

I understand your concern and I have brought your issue to the attention of an appropriate team within HP.

 

They will likely request information from you in order to look up your case details or product serial number.

 

Please look for a private message from an identified HP contact.

 

Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

https://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/How-To-Send-A-Private-Messa...

 

Thank you for visiting the HP Support Community.

 

 

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‎01-22-2020 10:16 AM

HP Recommended

Praveen196,

 

thank you for letting me know, ill be waiting to get support about it. 

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