HP Screws falling

[ManishLakhera]

Hey... i have been using HPAU624TX from past three years with multiple issues

Today my concern is, in my laptop all vertical screw including my hinges screw has been missing

and i found out that the size of 6 screws are different and 2 screws on hinge side are different...

Can someone tell me the accurate size of Screws on Hinge Side and can i order the screw set from HP India? 

Or tell me the size of screw so i can buy from local market??

[sandytechy20]

@ManishLakhera

Welcome to the support community.

Here is the part number for the screwdriver:-

You can buy it from HP part store:- Click here

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[ManishLakhera]

I have asked my HP Part Seller and they responded that they are not oderable from HP

So can you suggest some more info on the size because in manual its wrong size of screw but in reality its different size of the screwbecause all other 6 screws don't fit on the hinge side screw cabinet

[sandytechy20]

@ManishLakhera

This might require one on one interaction to fix the issue.

I request you to talk to HP support.

They might have multiple options to help you with this.

1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
2. Select the country.
3. Enter the serial of your device.
4. Select the country from the drop-down.
5. Click on "Show Options".
6. Fill the web-form. A case number and phone number will now populate for you.

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[ManishLakhera]

My Machine is Out of warranty... will they be serving me if my machine is EOL?

[sandytechy20]

@ManishLakhera

They might have multiple options to help you out.