• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

It is still covered under warranty. I'm getting a lot of different answers here. So here are my questions:

1) Will this fix be covered under the warranty?

2) Will I need to send in my entire laptop to get it fixed, or can I  order the strips and apply them myself?

HP Recommended

Probably should be covered under warranty but I am afraid they will say no. The part can be purchased and rather than mess with warranty repair on something like this I would buy the part and install it myself. Or just do what I suggested and reattach them unless they have gotten stretched out or somehow been damaged. Sorry we "Experts" do not work for HP and cannot commit on how a warranty item will be handled. In my humble opinion HP should just send you new strips but I can't make that happen. Good luck.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.