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Osina
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HP Spectre x360 - 13-ae012dx not converting to tablet any more or even rotate screen in tent mode

HP Spectre x360 - 13-ae012dx
Microsoft Windows 10 (64-bit)

I tried all solutions inside the forums from update drivers, registry edit, update drivers, etc. Rotation lock button stills gray, when I change in the registry the enable auto rotation its changes its value back to 0 by it self every reboot. Really tried all, can any one help me?Thanks in advance

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HP Spectre x360 - 13-ae012dx not converting to tablet any more or even rotate screen in tent mode

@Osina,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that the tablet mode is not working on your computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you perform a system restore back to the date when everything was working fine following the steps in the below article.

 

https://support.hp.com/in-en/document/c03327545

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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Osina
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HP Spectre x360 - 13-ae012dx not converting to tablet any more or even rotate screen in tent mode

It's amazing. The only solution that you people from HP post is a long list of obvious steps and or the classic restore as this answer. I tried all. This laptop was put aside in my company and I decided to put it to work, I was deep inside it to the point of electronically test the sensor, yes opened apart. And nothing solved it, till in one more try after tens of restores and install here in the community a user posted that was only a hard reset (keep pressed the power for 10 seconds) will solve and voilá!! It worked! this product is a piece of problem design, it also has the overheating problem solved setting bios to balance instead of performance or reducing CPU power to 90% at windows. Please HP fix this unit bios! All this problems are affecting thousands of users just look your community forums and you will easily notice.

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HP Spectre x360 - 13-ae012dx not converting to tablet any more or even rotate screen in tent mode

@Osina The steps shared are known to have resolved issues with other users, that said, pardon me but your post is rather confusing, I can't make our if your are being sarcastic or if the issue is currently resolved, please elaborate if it isn't so we can help you resolve it,

If it is resolved, you could thank us for our efforts, by clicking on "Accept as solution" on the post you think helped the most, as the solution should help others too.

Riddle_Decipher
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Osina
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HP Spectre x360 - 13-ae012dx not converting to tablet any more or even rotate screen in tent mode

i'm not sarcastic. Do you believe that do a power reset every 3 or four times I turn on and down a high value notebook is normal? Is the normal need to reduce processing capability to avoid overheating? Request a bios fix is sarcasm?. Makes no sense reformat reinstall your software when the problem is not there! Is like turn off and on your car during a road trip to solve a periodic (yes almost periodic). Is normal your dealer tell you to reload your pcm software every 2 days? Yes? Because it fails in the same day several times so I need to hard reset. 

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HP Spectre x360 - 13-ae012dx not converting to tablet any more or even rotate screen in tent mode

@Osina,

 

I recommend you keep an eye on the HP website as all the drivers and software releases will be updated on the software and driver sections of the support page. Once a newer BIOS is available for your computer you can download and install it on the computer.

 

Below is the software and driver link.

 

https://support.hp.com/in-en/drivers

 

Cheers!

The_Fossette
I am an HP Employee

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