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Those ports are soldered and requires tools and experience to replace
Try taking to a shop and see if one of the ports can be repaired enough to be used then put a magnetic adapter like this
https://www.amazon.com/dp/B0816PV1YZ?ref=ppx_yo2ov_dt_b_product_details&th=1
They work nicely but if loose you may want to use tape or adhesive to keep it from being pulled out.
Depending on your location, iFixit, UBreakIfix, or HP and get a quote
hp worldwide contact https://www.hp.com/us-en/contact-hp/ww-contact-us.html
hp service online https://support.hp.com/us-en/contact-hp
@erico beat me to it and he is correct, the cost of repair might exceed the cost of replacement motherboard.
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
HP Recommended
I suspect that you mean to say USB Type-C ports.
The USB ports (type A & C) are soldered onto the system board. Replacing them would either be a system board replacement or done at a laptop shop capable of component level soldering. Most shops decline that type of repair in favor of a system board replacement.
If you are in California, try Northridgefix. The shop does component level repair. You can see their work on YouTube.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
HP Recommended
Those ports are soldered and requires tools and experience to replace
Try taking to a shop and see if one of the ports can be repaired enough to be used then put a magnetic adapter like this
https://www.amazon.com/dp/B0816PV1YZ?ref=ppx_yo2ov_dt_b_product_details&th=1
They work nicely but if loose you may want to use tape or adhesive to keep it from being pulled out.
Depending on your location, iFixit, UBreakIfix, or HP and get a quote
hp worldwide contact https://www.hp.com/us-en/contact-hp/ww-contact-us.html
hp service online https://support.hp.com/us-en/contact-hp
@erico beat me to it and he is correct, the cost of repair might exceed the cost of replacement motherboard.
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
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