HP Spectre x360 15-BL112DX Battery replacment

[anudeepshetty]

I have a HP Spectre x360 15-BL112DX  laptop . battery is swollen and i ordered a repalcement part from ITPASS.com as per hp instructions.

https://www.itpas.com/hp-battery-assy-6cell-battery-79wh-343ah-li-kb0607-902499-856.html

i recieved the batter pretty soon , when i tried to install the battery i found that it does not it.

Also the battery i recieved is not same as how it looks on the website.

what to do now, where to find the battery for my laptop.?

[anudeepshetty]

Laptop serial number: [Personal Information Removed]

Part number: 902499856

Replacement part number: 902499855

[Dragon-Fur]

@anudeepshetty 

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@anudeepshetty wrote:

I have a HP Spectre x360 15-BL112DX  laptop . battery is swollen and i ordered a replacement part from ITPASS.com as per hp instructions.

<link removed>

I received the battery pretty soon , when I tried to install the battery i found that it does not fit.

Also the battery I received is not same as how it looks on the website.

what to do now, where to find the battery for my laptop.?

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If you look up the part number on the Internet, you can see many images of this part number / battery.

If you paid a premium (super high) price and the battery you received is not the battery for your computer, you'll want to see if you can send back the wrong battery and get a refund.  Hopefully that company will do this for you.

The battery part number and replacement procedure are located int the Service Guide:

 HP Spectre x360 Convertible PC - Maintenance and Service Guide

Page 23

Description                                                             Spare part number
Battery, 6-cell, 79-WHr, 3.43-AHr, Li-ion           902499-856

Sample Image - Search for 902499-856 - this image sample is from Amazon (under $40 USD)

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HP Collection of “how-to” videos – Battery

Internal Batteries…

HP Support Channel - Collection of “how-to” videos

HP Video Gallery - YouTube

• Use Categories to narrow the results. 
• Select your Video

Example – Category 

HP PC Service Videos | Remove and Replace Parts

Cntrl-F   Search the page for Replace the Battery or Battery

Find a similar model type to your system > Select and watch your Video

No Video for your exact system?

YouTube has many, many videos - expand your search beyond the HP gallery offerings...

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Find / Check for parts at PartSurfer / HP Parts Store

Reference:  HP Notebook PCs - Ordering HP Certified Replacement Parts

PartSurfer might be able to tell you exactly which parts came with your device.

Open PartSurfer

• Select your Country
• Enter the device Product Number , Serial Number, or Part Number in the Quick Search box
• HINT: To see a system-specific list, replace the Product Number with your device Serial Number
• Items accompanied by a tiny box in the Add-to-Cart column are available for purchase

Parts marked as "n/a" (or are missing from the list) are not available from HP.

Parts marked as available for purchase might be available > CHECK:  HP Parts Store

OR

When HP does not provide the part for retail purchase,

Use your search engine to find a compatible part number replacement at your favorite online store.

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HP Device Support Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Spectre x360 - 15-bl112dx 

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