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‎02-23-2024 01:36 AM - edited ‎02-23-2024 02:08 AM

HP Recommended
Product: HP Spectre x360 - 15-bl102no

Hello, I’ve a damaged screen on my HP Spectre x360 15-bl102no model. Unfortunately my laptop is out of warranty and support, so unable to find the correct HP spare parts. I tried to fix with 3rd party vendors, they’re requesting information regarding the screen pin connector, if it’s a 30 pin or 40 pin. If anyone can provide this information, it would be quite helpful. Thanks.

BR/Yuva

Category:
1 REPLY 1

‎02-26-2024 01:12 AM

HP Recommended

Hi @Bulby2606,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

I understand that this is a Hardware issue. However, the support here is limited to software troubleshooting. Since the unit might need repair, I would request you to contact HP Phone support who can schedule a repair as per the warranty and the issue can be fixed.

 

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

 

 If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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