HP Spectre x360 Convertible Not Charging, blinking LED light next to power source icon

[FrostyPaws21]

HP Spectre x360 Convertible will no longer charge. The LED light next to the power source and power icon is blinking. I already tried uninstalling/reinstalling battery drivers in the Device Manager menu. 

Had isses last few days with charging the computer. It would acknowledge that the device was plugged in and charging, but the charge couldn't handle any activity and would still drop in power. Would only charge after if shut it down, albeit very slowly. Now it will not charge at all. 

I've read through the other posts and haven't seen any that have the blinking LED light next to the power source icon. 

Love this computer, haven't had a single issue until now. Help 😞

[erico]

Have you tested the battery and the power adapter by use of the HP Hardware Diagnostics Utility?

https://support.hp.com/us-en/product/hp-spectre-13-ac000-x360-convertible-pc/14039877/model/14039878...

Is your Spectre x360 still within the one year factory warranty period?

The flashing LED indicates that the battery is below the minimum required charge required to start with the  battery.

[FrostyPaws21]

Hello! 

Yes, I've tested the battery, and it passed the test. It's only down to 77% capacity, so it's really not that worn down. 

Negative on the warranty. 

Just to clarify, the acual power button LED light is not blinking, but a tiny LED light near the AC Adapter plugin. There's a tiny little cord/plugin icon next to it. 

Thanks for your time and response ! 

[erico]

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@FrostyPaws21 wrote:

Hello! 

Yes, I've tested the battery, and it passed the test. It's only down to 77% capacity, so it's really not that worn down. 

Negative on the warranty. 

Just to clarify, the acual power button LED light is not blinking, but a tiny LED light near the AC Adapter plugin. There's a tiny little cord/plugin icon next to it. 

Thanks for your time and response ! 

---

I suggest calibrating the battery. That will reset 100% charge to the actual capacity of the battery.

Test the power adapter as well. There is a power test in the Hardware Diagnostics Utility.

Which specific Spectre x360 notebook do you have?

Take a look on the bottom of the notebook to find the ProdID and post it here to provide that information.

[FrostyPaws21]

The prod id  is N5R93UA#ABA.

I ran a test on the ac adapter, all good. 

Any idea of how to calibrate the battery? battery is nonremovable in this model. 

Thank you! 

[PeteB-UK]

I had a flashing light next to power (and it acknowledged plugged in but NOT charging in Windows 10).   Just found another post which advises hard reset (press power button until the light resets - this will also hard shutdown if it's active).   

It does seem to have put the light back into the mode I'd expect (amber indicating charging) and Windows reports it's charging too....   Will update further if I see problems later...

[erico]

It is good to hear that all you needed was a hard reset.  Consider yourself fortunate.