HP Spectre x360 Laptop - 15t-eb000 touch: purchased twice even the second one is defective

[sachinmj]

I bought an HP spectre x360 15t-eb000 with the specs I liked. Unfortunately, the first laptop that I got was defective, it had heating issues. I reported this and got a  replacement. This time also, I got a defective one. This is even worse than the previous case, in addition to the heating issue, this one has additional problems as well. 

My laptop heats up to 112 degrees F outside the laptop if I ran something on it for 5 min, even with comfort mode on. My skin feels burning if I keep it in my lap. Anyone experience this issue before?

Also, my replacement PC has an issue with its fingerprint scanner, it only works half of the time, I asked hp support and shown them the issue, they asked me to replace it again. Then yesterday I got a line on the display of the laptop. I think it has something to do with the screen itself, as external monitors are working fine. I had this laptop only for 20 days.

I am not sure about getting a replacement laptop, as this is the second time. Anyone here who bought this laptop with the following configuration and find any of these issues? I want to know if I should get a different model and just get my money back.

laptop configurations:

• HP Spectre x360 15 Convertible PC
  Nightfall Black
  15.6" diagonal 4K UHD, IPS, micro-edge, WLED-backlit, multitouch-enabled, edge-to-edge, 340 nits (3840 x 2160)
  No DVD or CD Drive
  512 GB Intel® SSD + 32 GB Intel® Optane™ memory
  Full-size, island-style, backlit, nightfall black keyboard with numeric keypad
  Security Software Trial
  Intel® Wi-Fi 6 AX 201 (2x2) and Bluetooth® 5 combo (Supporting Gigabit file transfer speeds)
  Office Software Trial
  Windows 10 Home 64 ADV
  HP TrueVision HD IR Camera with integrated dual array digital microphone f2TDB (NFB)
  6-cell, 72.9 Wh Li-ion polymer
  Intel® Core™ i7-10750H + NVIDIA® GeForce® GTX 1650 Ti with Max-Q design (4 GB) + 16 GB Memory
  HP Pen (dark ash silver)

[praveen196]

@sachinmj Welcome to HP Community!

I understand your concern and I have brought your issue to the attention of an appropriate team within HP.

They will likely request information from you in order to look up your case details or product serial number.

Please look for a private message from an identified HP contact.

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If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

https://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/How-To-Send-A-Private-Messa...

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