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HP Recommended

I just purchased a 16GB RAM, 512GB Drive I7 HP Spectre x360.

It also has constant fan noise. I worked with HP Support and they updated the latest BIOS, with little change.

There are no obvious runaway processes. The fan continues to run, almost continuously, even when doing little to no processing. I had a 3 year old Spectre and never had this issue...

HELP!!!

HP Recommended

Hi!
Like you I'm a Spectre x360 user, I'm from Italy.
Is it the Skylake version or Kaby Lake?
Did you turned off the fan in the bios options?
What power scheme is set on Windows?

Can you post a screen of the task manager, to check if is there an abnormal CPU usage?
Thanks, I'll try to help.

HP Recommended

Not sure what you're referring to with the "lake" versions.

Have tried Active & Passive for CPU power settings, no real change.

WHat are you referring to for the BIOS fan settings?

Here is a sample Task Manager output, when the fan is blowing strong:  Thx

 

Capture.PNG

HP Recommended

Hi,

 

I think I found a solution. I recently bougt a Hp Pavilion X360 with 7th Gen i7 and 8GB ram.

The first night the ventilator was blowing like fire. So I went on Google and found a link of HP that said that I need to update my BIOS. So I did, but after the update it was still blowing constantly.

And then I found on my computer a weird thing, it's called: HP CoolSense.

HP CoolSense helps the ventilator in different circumstances so the notebook can preform better. Nah, I was thinking I didn't even open a program why is it blowing like hell. BLING the HP CoolSense just doesn't work how he should work. And then I did the magic switch.......... I turned it off.

After I turned it off it was so quite, I dropped a tear!

 

CONCLUSION:

 

TURN OFF HP COOLSENSE!!!!!

 

Thanks.

 

Let me know if it worked for you:smileyhappy:

HP Recommended

I did a complete refresh/clean installation of Windows and noticed the fan noise problem as well.  It went away when I installed the Intel Dynamic Platform and Thermal Framework Client Driver, so make sure you try that (or update it).  It has to be installed manually if you've performed a clean installation of Windows.

HP Recommended

How do you turn the active cooling off? i can't find that option in settings

HP Recommended

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about posting in the community, please feel free to send me a private message!

Thank you


I work on behalf of HP
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