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‎06-11-2017 10:07 AM

HP Recommended
Product: HP Stream 11
Operating System: Microsoft Windows 8.1 (64-bit)

Hello, a few months back I tried to upgrade my HP Stream 13 for Windows 10, somehow, my laptop got bricked, so I bought a windows key and installed windows 8.1 again. Now, when I try to insert a micro SD card extra storage, it doesn't recognize it, as if it's not there. If it did know it was there, that might be the cause of the SD card,but it doesn't e even show anything. When I enter my device manager, the Intel SD Host Controller appears to be okay.

 

Things I've tried:

 

Search for updates for the Intel SD Host Controller


Uninstall the driver

 

Re-install the driver

 

Search for people with the same problem

 

This is my last resort

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-11-2017 11:40 AM

HP Recommended

Have you installed the card reader driver from your support page:

http://ftp.hp.com/pub/softpaq/sp69001-69500/sp69117.exe

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

View solution in original post

1 person found this reply helpful
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1 REPLY 1

‎06-11-2017 11:40 AM

HP Recommended

Have you installed the card reader driver from your support page:

http://ftp.hp.com/pub/softpaq/sp69001-69500/sp69117.exe

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
1 person found this reply helpful
Was this reply helpful? Yes No
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