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    Fix Windows 10 Update Issues

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    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Solved!

HP Support Assistant

HP Recommended
HP Pavilion Notebook 17-ab004n
Microsoft Windows 10 (64-bit)

Hi - please can you help me.

 

My HP support Assistant function is not working properly. It tells me that I have 6 updates but when I try to update by the HP support assistant, it gets stuck after making a restore point . (My Internet connection is fine because I can browse other websites)

 

I have downloaded the software manually from the HP website and installed these, rebooted, yet still the HP support assistant says says I have 6 outstanding updates.  The laptop is only a month old.

 

Please help. Thank you, David

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Message 2 of 3
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HP Recommended

Hello and welcome!

 

Try to uninstall HP Support Assistant in program and features.

 

Next download and install the latest version of HP Support Assistant from the page on the link below

 

Click here

 

After the installation, restart again.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

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HP Recommended

THANK YOU - it worked!

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