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- HP Thunderbolt Dock G4 and HDMI display problem

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10-04-2023 02:14 AM
Product: HP ZBook Power 15.6 inch G9 Mobile Workstation PC (4T4Z8AV)
Last week my HP Thunderbolt Dock G4 firmware was updated to the latest version 1.4.18.0. I don't know what version was there before update, but it wasn't updated a long time.
I have a problem after the upgrade with my external HDMI monitor. If display is turned off, monitor doesn't wake up at all and stays like powered off. I need the monitor's power cord to unplug and plug. Reconnect HDMI cable only doesn't help.
There is info in release note that some similar problem is fixed in this version, but maybe it is not the same issue.
I have tried downgrade to version 1.4.16.0 - same problem.
Downgrade to older version is not possible.
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