• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP ZBook Power 15.6 inch G9 Mobile Workstation PC (4T4Z8AV)

Last week my HP Thunderbolt Dock G4 firmware was updated to the latest version 1.4.18.0. I don't know what version was there before update, but it wasn't updated a long time.
I have a problem after the upgrade with my external HDMI monitor. If display is turned off, monitor doesn't wake up at all and stays like powered off. I need the monitor's power cord to unplug and plug. Reconnect HDMI cable only doesn't help.
There is info in release note that some similar problem is fixed in this version, but maybe it is not the same issue.
I have tried downgrade to version 1.4.16.0 - same problem.
Downgrade to older version is not possible.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.