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Solved!

HP True vision hd inbuild camera issue.

HP Recommended
HP DU1014Tu
Microsoft Windows 10 (64-bit)

When I use the HP true vision hd inbuilt camera for my online classes that time my lecture and my friends are unable to see my face clearly, (because they are telling my camera is blurred). How can I adjust the clear image for my inbuilt hp true vision camera.

(Note : I checked all the drivers and bios from HP support assistant software , but nothing available for new drivers or bios updates for my HP true vision hd).

3 REPLIES 3
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HP Support Agent
HP Support Agent
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HP Recommended

@David-91

 

I reviewed your post and I understand that you are facing issues with the webcam image quality.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the below steps and check if it helps.

 

  • Make sure your video recording environment has good lighting.
  • Change the image quality, brightness, contrast, and other adjustments in the webcam software.

To resolve problems with choppy playback, take the following actions:

  • Reduce the size of the video image in the webcam software.
  • Use a high-speed internet connection.
  • Do not use other high-speed USB devices while using the webcam.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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Does hp true vision hd inbuilt camera have any software? 

Where I can download that software?

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HP Support Agent
HP Support Agent
25,929 25,915 1,721 2,365
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@David-91

 

You can use the Youcam software to test the webcam.

 

Refer to the below article for complete details.

 

https://support.hp.com/in-en/document/c04222554

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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